Zoom is disabled on mobile
Automated check meta-viewport, run with axe-core
- WCAG
- 1.4.4 Resize Text (Level AA)
- Severity
- Serious: completable, but painful
- Typical effort
- Quick win, under 1 hour
- Category
- Visual design
Who this affects
Anyone with low vision using a phone — a very large group, and one that grows as the population ages.
Why it matters
user-scalable=no or maximum-scale=1 prevents pinch-zoom, so users who need larger text simply cannot read the site on mobile. A one-line fix that is frequently copied in from old templates.
How to fix it
Remove user-scalable=no and any maximum-scale below 5 from the viewport meta tag.
Check your own website
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